Arbour Hospital and The Quincy Center comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, ethnicity, gender/gender identity, sexual orientation or sex. The hospitals do not exclude people or treat them differently because of race, color, national origin, age, disability, ethnicity, gender, gender identity, or sexual orientation.
If you need these services, contact the applicable Civil Rights Coordinator as identified below.
If you believe that the hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, ethnicity, gender, gender identity, or sexual orientation, you can file a grievance with:
Shaun Doherty, Civil Rights Coordinator
Arbour Hospital/The Quincy Center
49 Robinwood Avenue
Boston, MA 02130
617-390-1309 (Direct Line)
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.