Licensing and Accreditation
The Joint Commission
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly here.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
Department of Mental Health
Arbour Hospital is licensed as an inpatient hospital through the Massachusetts Department of Mental Health (DMH). We work closely with DMH to ensure we are not only meeting their standards of care, but also the behavioral health needs of the community and state.
Bureau of Substance Addiction Services
Arbour Hospital’s inpatient and outpatient substance use (SUD) and dual-diagnosis programs are licensed through the Department of Public Health’s Bureau of Substance Addiction Services (BSAS).
LegitScript
Arbour Hospital is proud to maintain certification through LegitScript, which helps ensure transparency and compliance with applicable laws and regulations for treatment providers with an online and social media presence.
Psychology Today
Arbour Hospital’s Branches outpatient services are also verified and discoverable on Psychology Today.
We’re here to help you now.
If you or a loved one needs any of the services from Arbour Hospital, don’t hesitate to reach out to us right now. Give us a call at 617-522-4400 to learn more and get started on a journey to better mental health.
