Refer a Patient or Schedule an Outpatient Assessment
Inpatient Referrals
CALL US FIRST at 833-227-2687 to discuss patient needs for inpatient hospitalization and relevant information. We will ask for necessary demographics as well as behavioral and medical history to determine the next steps.
We welcome walk-ins and may be able to help avoid an unnecessary trip to the emergency room.
If necessary due to medical history or history of substance use, or if the potential patient has self-harmed or attempted suicide, we may recommend sending the potential patient to the nearest hospital emergency room for medical clearance and treatment prior to a transfer to Arbour hospital.
Information we may ask for or request that it be sent or brought to us at time of referral:
- Patient’s full name
- Address
- Phone number
- Date of birth
- Social security number
- Insurance information
- Current problematic behaviors
- Mental health and addiction history
- List of medications
- Recent lab results
- Pertinent medical history
Outpatient Referrals
Outpatient Programs
For outpatient-based intensive treatment programs including partial hospitalization (PHP), intensive outpatient (IOP), or Structured Outpatient Addiction Program (SOAP) at one of our Branches locations in Jamaica Plain or Quincy, referrals can be made by phone at 833-227-2687 or by completing the form at the link below.
Outpatient Services
For outpatient services, including counseling, medication management and recovery coaches at our Branches Jamaica Plain location, please either call 617-370-1220 or complete the form on our Outpatient Services Request page at the link below.

